
Support Center
Locked Out and Need a Code?
Call Smart Start's 24/7 HelpDesk and follow the prompts for a lockout code.
Open a Support Ticket
Have a question or issue? Reach our support team directly.
Training Videos
Step-by-step video guides on using your interlock device.
Frequently Asked Questions
Find quick, clear answers to the most common questions.
Apoyo en Español
Recursos y soporte disponibles en español.
Check Driver's License Status
Look up your MN license status and understand your requirements.
Attorney Referrals
Need legal help? We can connect you with trusted resources.
Updates
Coming soon.
Request a Lockout Code
If your device is locked and you need an unlock code, call Smart Start's 24/7 HelpDesk at 1-800-880-3394 and follow the prompts for a lockout code.
Don't panic. This is a normal part of the process and Smart Start handles these calls every day.
Call 1-800-880-3394Open a Support Ticket
Have a question about your device, your program, or your next steps? Reach out and we'll get back to you quickly.
Training Videos
Watch step-by-step guides on how to use your ignition interlock device.






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Serving Minnesota since 2006. Flat-fee pricing, real-person 24/7 support, and clear guidance from start to finish. Let us help make this process simple for you.
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